Special Offer for Quality E-Shop Recognition /

O2O Customer Experience Recognition for 

Merchants under HKRMA Recognized E-Shop Developers

​

申請「優網店」/ 「O2O 顧客體驗」認證

可享 HKRMA 會員優惠價

Online Application 網上申請

​

此優惠只適用於認可優網店服務供應商平台下之網店及

從未參與「信譽優網店」/ 「O2O 顧客體驗認證」之零售品牌享用

​

To choose Plan 2 or 3, please fill in the reimbursement amount below for shopper assessment.  參加Plan 2 或 3，均需要填寫以下評審消費金額。

​

Online Purchase and Reimbursement Arrangement for Contract Fulfillment

履行交易評審消費確認及報銷安排

​

If you join plan 2 or 3 (Quality E-shop Recognition All-rounded Assessment), the Association will arrange mystery shopper to conduct online purchase at your e-shop in order to complete "Contract Fulfillment" (one of the perspectives of the assessment criteria). The online purchase and reimbursement would be arranged as follows:
此計劃的其中一項評審範疇為"履行交易"，協會必須安排神秘顧客於你的網店進行消費活動才可以作出此部份之評審。其消費及報銷安排如下：

Online Purchase 進行消費

• The below agreed maximum consumption amount should be prepaid at the time of enrollment.
  以下最高消費金額必須在報名時預先繳交。

• The mystery shopper would conduct online purchase at your e-shop according to the agreed maximum consumption amount, including delivery charge, membership registration fee or any other charges.
  神秘顧客將按同意之最高消費金額進行消費 (其金額需包括運費、會員登記費及其他不可免除的網購雜項費用)。

• Assessment would be made for the part of "Contract Fulfillment" after the transaction.
  神秘顧客將在完成交易後，就參與網店履行交易部份作出評審。

Reimbursement Arrangement 報銷安排

• The mystery shopper would return the received goods and purchase invoice to the Association after the assessment. A crossed cheque would be issued to refund the balance of prepaid consumption amount.
  神秘顧客會於評審後將所收到的貨品及付款單據交回協會。協會將按交易所牽涉的剩餘金額以劃線支票退回票參與網店。

• The association would send the crossed cheque, received goods and purchase invoice altogether by courier (courier cost is paid by receiver).
  協會將於把劃線支票、收到的貨品及付款單據以速遞(到付)送到 貴公司。

​

We confirm and agree with the above Online Purchase and Reimbursement Arrangement for Contract Fulfillment.  

本公司現確定及同意此認證計劃就網上履行交易部份之評審所作出的消費及報銷安排